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Quality

QUALITY ASSURANCE

Quality is important to us and quality assurance standards are an integral part of the design and implementation of our our projects and services.  We utilise Prince2 Project Management techniques to ensure our approach is consistent and that we meet professional and internationally recognised quality standards in the development and delivery of our products, projects and services.

Additionally quality is embedded within the organisation as stated in our Values which form the basis of our Code of Conduct for all staff.

Whilst we are a small organisation all our operational activities have been developed in line with recommended best practice as stated in the PQASSO Quality Standard Manual.  We have set ourselves an ambitious target to achieve PQASSO accreditation as soon as possible.

 

KEY POLICIES AND PROCEDURES

MATRIX Neurological maintains a range of organisational policies to ensure we meet all our legal responsibilities.  These clearly set out key policy aspects including current legislation, how they are implemented and managed and when they are due for review.

Our policies are reviewed on a regular basis as designated in the policy to ensure we remain compliant and operate within current legal frameworks.  We are also part of a number of important Networks to ensure we remain up-to-date with current best practice.  i.e.  The Safe Network with regards to Safeguarding Issues.

All our designated staff are trained Core Level 3 of the Tees-wide Safeguarding Procedures and undergo Enhanced Disclosure and Barring Service checks.

 

INSURANCE COVER

In line with the organisation’s quality management system, MATRIX Neurological has all appropriate insurances in place including;

  • Public Liability Insurance
  • Employers Liability Insurance
  • Legal Insurance
  • Trustee Liability Insurance
  • Business Interruption Insurance
  • Public and Product Liability Insurance for Fundraising Events

"Positive and coordinated neuro-rehab interventions for children and young people is prove to bring health improvements; improve independence; a decline in the need for sheltered living; decreases vulnerability; decreases drop-out rates in schools; decreases youth offending"
Eric Hermans; Netherlands
"There are problems with getting people into neuro-rehab centres. Those most in need are often those most excluded due to a lack of socio-economic resources."
Vicki Anderson; Australia
"Families and professionals spend time focusing on the negative aspects of ABI. Families need to be properly supported as 'resilience' is key to delivering successful outcomes for children and young people."
Roberta De Pompeii; USA
"Participation in teen sports and normal activities leads to improved quality of life for children and young people post brain injury and helps to maximise outcomes"
Claire Willis; Australia
"NHS clinicians struggle with what intervention to priorities in pediatric neuro-rehabilitation due to limited clinical time and the complexity of needs. Children, clinicians, parents and schools all have different neuro-rehabilitation priorities"
Recolo; United Kingdom
"Case management for children and young people post acquired brain injury is 'pivotal' to successful outcomes and must be local"
Deborah Andrews; New Zealand
"Intensive and individualized approaches work. A one-size-fits-all approach doesn't. You have to make it relevant to the child."
Recolo; United Kingdom
"Different 'experts' involved in pediatric neuro-rehabilitation come from different organisational cultures which causes conflict and has a negative effect on the outcomes for the child."
Barbara O'Connell; Ireland
"Brain development is complex and prolonged. Brain plasticity is influenced by a range of factors. Plasticity provides a base for neuro-rehab therapies and treatment"
Professor Bryan Kolb; Canada
"Healthy teens are better at identifying strategies to deal with barriers. KIDS WITH ABI'S CAN'T!"
Shari Wade; USA

OUR MISSION: To work to remove (health) inequalities for children & young people affected by acquired brain injury; and provide effective support to their families that makes a real difference.

Council for Disabled Children Lottery Funded