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Quality

QUALITY ASSURANCE

Quality is important to us and quality assurance standards are an integral part of the design and implementation of our our projects and services.  We utilise Prince2 Project Management techniques to ensure our approach is consistent and that we meet professional and internationally recognised quality standards in the development and delivery of our products, projects and services.

Additionally quality is embedded within the organisation as stated in our Values which form the basis of our Code of Conduct for all staff.

Whilst we are a small organisation all our operational activities have been developed in line with recommended best practice as stated in the PQASSO Quality Standard Manual.  We have set ourselves an ambitious target to achieve PQASSO accreditation as soon as possible.

 

KEY POLICIES AND PROCEDURES

MATRIX Neurological maintains a range of organisational policies to ensure we meet all our legal responsibilities.  These clearly set out key policy aspects including current legislation, how they are implemented and managed and when they are due for review.

Our policies are reviewed on a regular basis as designated in the policy to ensure we remain compliant and operate within current legal frameworks.  We are also part of a number of important Networks to ensure we remain up-to-date with current best practice.  i.e.  The Safe Network with regards to Safeguarding Issues.

All our designated staff are trained Core Level 3 of the Tees-wide Safeguarding Procedures and undergo Enhanced Disclosure and Barring Service checks.

 

INSURANCE COVER

In line with the organisation’s quality management system, MATRIX Neurological has all appropriate insurances in place including;

  • Public Liability Insurance
  • Employers Liability Insurance
  • Legal Insurance
  • Trustee Liability Insurance
  • Business Interruption Insurance
  • Public and Product Liability Insurance for Fundraising Events

"When different organisations assess different aspects of a child's neuro-rehabilitation needs, everyone looks at things from a different perspective and highlight needs and conflicting priorities"
Cathy Jonson; Rehab without Walls; United Kingdom.
"Different 'experts' involved in pediatric neuro-rehabilitation come from different organisational cultures which causes conflict and has a negative effect on the outcomes for the child."
Barbara O'Connell; Ireland
"Brain development is complex and prolonged. Brain plasticity is influenced by a range of factors. Plasticity provides a base for neuro-rehab therapies and treatment"
Professor Bryan Kolb; Canada
"New parenting support intervention showed how parenting style is related to executive dysfunction in children and young people post brain injury. With support parents cope better so the child has a better recovery"
Andrea Palacio-Navarro; Spain
"Parent-supported interventions following pediatric ABI bring reductions to the cost to society"
Eric Hermans; Netherlands
"Taking brain injured children home causes high stress for families. Disjointed services exacerbate family stress levels."
Deborah Andrews; New Zealand
"We need to harness the power of brain plasticity for treating children and young people with brain injury. Stressful experiences alter brain development of a child, especially at the key ages of 0-3 and at ages 10-16"
Professor Bryan Kolb; Canada
"Poor parenting styles affects children's behavior; increased their learning disability; and had a negative impact on emotions; anxiety; anger management post brain injury"
Andrea Palacio-Navarro; Spain
"Our 10 year study proves that family-led home-based neuro-rehab interventions deliver the best outcomes for children and young people"
Lucia Braga; Brazil
"Pediatric neuro-rehabilitation cannot be delivered in isolation. The needs of the child have to be looked at both holistically and within the context of the family unit. Parents need to be empowered to be parents in post-acute pediatric neuro-rehabilitation following brain injury"
The Children's Trust; United Kingdom

OUR MISSION: To work to remove (health) inequalities for children & young people affected by acquired brain injury; and provide effective support to their families that makes a real difference.

Council for Disabled Children Lottery Funded